Privacy Policy

Jigsaw Phonics Tutor Directory
Last updated: 22 October 2026

1. About Us

The Jigsaw Phonics Tutor Directory helps parents and guardians find independent, UK-qualified teachers offering online phonics, reading, spelling and writing tuition.

The directory is operated by Jigsaw Phonics.

Website operator and data controller: Sandra Pyne / Jigsaw Phonics
Business address / Impressum: Hauptstr. 23a 15864 Diensdorf-Radlow, Germany
Contact email: sandra@jigsawphonicsmembership.com

Jigsaw Phonics provides a directory of independent tutors. We do not arrange, manage or deliver tutoring lessons on behalf of those tutors.

2. Personal Information We Collect

You can browse our tutor directory without creating an account or submitting personal information directly to us.

We may process limited personal information when:

• You contact us by email.

• You visit our website and technical information is processed by our website hosting provider.

• An independent tutor provides information for inclusion in their public directory profile.

Information may include your name, email address, correspondence and, where applicable, technical information associated with website access.

We do not operate a parent enquiry or tutor-matching form.

3. How We Use Personal Information

We use personal information only where necessary to:

• Respond to messages and enquiries.

• Maintain and administer the tutor directory.

• Publish and update tutor profiles with appropriate authorisation.

• Maintain website security and functionality.

• Comply with applicable legal obligations.

We do not sell personal information to third parties.

We do not automatically add visitors to marketing mailing lists.

4. Legal Basis for Processing

Where the UK GDPR or EU GDPR applies, we process personal information under an appropriate lawful basis, including:

Legitimate interests: To operate and maintain the directory, respond to correspondence and administer the website, where these interests are not overridden by individuals' rights.

Consent: Where consent is required, including for certain optional technologies or uses of personal information.

Legal obligations: Where processing is necessary to comply with applicable law.

5. Independent Tutors

All tutors listed in the Jigsaw Phonics Tutor Directory operate their own independent businesses.

When you contact a tutor or book lessons, you deal directly with that tutor.

Each tutor is responsible for their own:

• Collection and processing of personal information.

• Privacy notices and data protection obligations.

• Lesson bookings and payments.

• Tutoring services and safeguarding arrangements.

Jigsaw Phonics does not receive or process information submitted directly to independent tutors through their own websites, booking systems or contact methods, unless it is separately shared with us.

We recommend reviewing the privacy policy of any tutor you choose to contact.

6. Children's Personal Information

The directory is designed to help parents and guardians find educational support for children.

We do not knowingly collect personal information directly from children through the directory.

Parents should contact independent tutors directly about their child's educational needs.

We do not request children's educational assessments, medical information or diagnostic reports through our directory website.

7. Website Hosting and Cookies

Our website is hosted using Google Sites, a service provided by Google.

Google may process technical information and use cookies or similar technologies to support website operation, functionality and security.

You can read Google's Privacy Policy at:

https://policies.google.com/privacy

If we introduce additional analytics, advertising or tracking technologies, we will update this policy and implement any consent arrangements required by applicable law.

8. Sharing Personal Information

We may share limited personal information with service providers where necessary to operate the website or manage correspondence.

We do not share parent enquiries with tutors as part of a matching service.

Information published in tutor profiles is publicly accessible to website visitors.

We may disclose information where required by law or where necessary to protect our legal rights.

9. International Data Transfers

Some service providers, including Google, may process personal information outside the United Kingdom or European Economic Area.

Where applicable, international transfers will be subject to appropriate legal safeguards or another permitted transfer mechanism.

10. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or to comply with legal obligations.

Email correspondence is retained only while it remains necessary for administration, responding to enquiries or maintaining appropriate records.

Tutor profile information is retained while the tutor remains listed in the directory, subject to applicable legal requirements.

Information that is no longer required will be deleted or anonymised where appropriate.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Access to administrative accounts and correspondence is restricted as appropriate.

No online system can be guaranteed completely secure.

12. Your Data Protection Rights

Depending on the applicable law and circumstances, you may have the right to:

• Access personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Object to certain processing.

• Request restriction of processing.

• Request data portability where applicable.

• Withdraw consent where processing relies on consent.

To exercise your rights, contact:

sandra@jigsawphonicsmembership.com

You also have the right to complain to the relevant data protection supervisory authority.

13. Links to External Websites

Our directory contains links to independent tutors' websites, booking pages and other third-party services.

We are not responsible for the privacy practices of those independent websites or services.

We encourage visitors to review their privacy notices before submitting personal information.

14. Changes to This Policy

We may update this Privacy Policy when our website, services or legal obligations change.

The latest version will be published on this page with an updated revision date.

15. Contact

For questions about this Privacy Policy or the processing of personal information by Jigsaw Phonics, please contact:

Jigsaw Phonics Tutor Directory
Email: sandra@jigsawphonicsmembership.com

Data controller: Sandra Pyne
Business address: Hauptstr. 23a 15864 Diensdorf-Radlow, Germany